/Shipping & Insurance
Shipping & Insurance 2016-12-14T02:05:17+00:00

Shipping

Boulder Opal Mines Australia deliver products worldwide including to the United States, Canada, United Kingdom, New Zealand, European & Asian countries and many more countries.

Boulder Opal Mines Australia also deliver a large number of jewellery items to customers across Australia. Delivery anywhere in Australia is possible, including to capital cities and regional areas.

Shipping Options

For delivery within Australia

  • Regular Australia post with tracking and signature on delivery: $11.45
  • Express Post $15.90- Guaranteed next business day delivery within the Express Post network between major centres (if posted on any business day). Signature on delivery and tracking is included.

If required, insurance is available and can be arranged, please ask for a quote.

International Shipping

  • For our International customers Australia Post Airmail with tracking and signature on delivery: $32.40
    Expect 7 to 14 working days for delivery, longer times during the holiday season.

If required, insurance is available and can be arranged, please ask for a quote.

Import Taxes

Import taxes/duties vary widely between countries ….It is rare but possible that international customers may be liable to pay import taxes or duties (levied by your government’s customs office) upon arrival of their purchase. Customs duties are not always applied, each country has its own rules. You should contact your local customs office for clarification.

GST & Prices

Prices on our website include GST (goods & services tax) which is a 10% tax on most transactions within Australia.

 

Guarantee

We have built our business on honesty and integrity. We care about our customers. We assume you will be delighted with the quality, presentation and service you receive from us at Boulder Opal Mines Australia. If you are not completely satisfied with your choice, please let us know and we will make every effort to make you happy.

We guarantee that our gemstones are totally natural Australian opal and are hand crafted.

All our jewellery is hallmarked gold or silver to show that the metal used meets the proper standards of purity.

The item pictured is the actual item you will receive, as all our pieces are one of a kind.

As with all opal, they do need to be protected from sudden knocks or dropping on hard surfaces.

All our pictures are as close to accurate as possible, however, monitor resolutions do vary depending on the amount of brightness and contrast used on your monitor.

Returns

If you are unhappy with your purchase we need to be contacted within 7 days of you receiving it.

If an item is defective, or not as described, then a full refund is possible. You are responsible for the cost of return shipping. We must be contacted before any item is sent back to us.
We need to receive the returned item in its original state and packaging, no refund will be given if the item has been used, damaged, scratched and/or broken. The item must be returned within 28 days from the date you have received it.

Boulder Opal Mines Australia is not responsible for any variation in exchange rates which may result in a varied refund.

Privacy

We do not pass any of your personal details on to any third party, your details are kept highly confidential.

Payments

Payment may be made by via Paypal.

Currency Converter

All Prices quoted on this Boulder Opals Australia website are in Australian Dollars.